Terms & Conditions

Returns & Exchanges
DDM Cosmetics strives to make products of the highest quality for your utmost satisfaction. If you are not 100% satisfied with your purchase.
DDM Cosmetics can offer either an exchange or refund on unopened and unused items providing that goods are returned to us within 14 calendar days with proof of purchase (receipt or invoice). You are responsible for the shipping and additional postage charges.
(We are not responsible for extra custom fees that some countries require) 

Shipping charges will not be refunded.

Please retain your shipping receipt until you are certain your return has been received by DDM Cosmetics Customer Service.  We may need this if we fail to receive your package. Please keep a copy of your return receipt.

All returns should be addressed to:

DDM Cosmetics 
Brian Peck Crescent,

Toronto, Ontario M4G 0A5


Orders and/or products that include a special offer, gift with purchase, coupon, discount, or special shipping offer are final sale.

If your order is missing an item, contains a damaged product, or you have any other concerns, please contact customer service by email at (M-F, 10am-6pm EST)


DDM Cosmetics Privacy Policy

DDM Cosmetics recognizes the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect your information. When you register online with DDM Cosmetics or use our online store, you give us your consent to process and use your personal data in accordance with this online privacy policy. Your use of this site represents your acceptance of our privacy policy and consent to its applications.

DDM Cosmetics collects personal data from visitors to the website who register their information or who use the online store. No one under the age of 18 should submit any personal information to this website without the consent of a parent of guardian.

If you give us your personal information, we will use this information to register you with our website, to administer our website services, and/or to process any orders you may place online. When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, and promotions and to help us learn more about your shopping preferences but only if you give us your permission. From time to time, we may use this information to contact you via e-mail, postal mail, You always have the choice not to receive marketing information.

We may collect information about your transactions and other activity of yours on the site. This information may include, but is not limited to, areas of the website you visit, transactions, viewing content, downloads, payments, shipping and billing.

DDM Cosmetics uses personally identifiable information about you for internal purposes. This includes, but is not limited to, establishing your identity; servicing you; processing your transactions; upgrading the website to suite your needs; providing updates for your information, promotional notices, and other information about Edward Bess and our affiliates; security and integrity.

DDM Cosmetics reserves the right occasionally to make changes to its privacy policy or practices. You should therefore review this page from time to time to get updated information including in particular, each time you use the online shop. We will notify you of any changes in our privacy policy by posting the modifications on our website.

If you are registered with us and would like to change, update, or delete your registration and personal details from our database, please send an email to customer service. If you prefer not to receive promotional information from us or our affiliated organizations, please let us know by sending us an e-mail. Please be sure to include your full name and the e-mail address you used when you registered or made a purchase from us so that we may remove your name and address from promotional lists.

DDM Cosmetics maintains an advanced security system or secure socket layer (SSL) to help protect your personal information. Transaction information is transmitted to and from us in encrypted form. Please know that emails and other transmissions from you via the internet cannot be completely protected against unauthorized interception.

A cookie is a small file that may be stored by your browser on your computer's hard drive. Cookies allow us to recognize your computer while you are on our website, personalize your experience, improve our site's functions, track transactions and maintain your information for future service. Our server and the servers of companies that are used to operate this site may place cookies on your computer depending on your browser to allow full use of the website. We are not responsible for advertisers or other providers that may appear on this website and use cookies that are not sent by us. Your visit to our website will be significantly enhanced if cookies are not disabled. may link to other websites like advertisers, retail partners, or content providers offering downloads on our site. We are not responsible for the content of other websites, and, once you have left the DDM Cosmetics site, you are no longer protected by this privacy policy. We suggest that you read the privacy policies of other websites before you offer personally identifiable information.